Terms & Conditions

Jessie’s Tours of Ireland provides private, driver-guided tours across Ireland, Northern Ireland, and Scotland. By booking a tour, you agree to the following Terms & Conditions. Please read carefully before booking.

Deposits & Payment Schedule

• A non-refundable deposit of 20% of the total tour price is required to confirm a booking.
• The balance must be paid no later than 30 days before the tour start date.
• Bookings made within 30 days of the tour require full payment at the time of booking.

Payment Methods

• Payments can be made via bank transfer, credit/debit card, or secure online payment link, via Stripe.

Cancellation by Client

• More than 30 days before departure: Loss of deposit.
• 15-30 days before departure: 50% refund of the total cost.
• 7-14 days before departure: 25% refund.
• Less than 7 days before departure: No refund.

Cancellation by Jessie’s Tours of Ireland

• In the rare case of cancellation by the driver-guide (e.g., illness, unforeseen circumstances), a full refund will be issued, if an alternative driver-guide is not provided .
• If cancellation is due to force majeure (natural disasters, extreme weather, pandemics, war, government restrictions), refunds will be at the discretion of Jessie’s Tours of Ireland.

Custom Itineraries & Flexibility

• Tour itineraries are tailored to client preferences but may be subject to last-minute changes due to weather, road closures, or unforeseen circumstances.
• While every effort is made to adhere to planned itineraries, the driver-guide reserves the right to modify routes for safety or practicality.

Client-Requested Changes

• Minor itinerary changes during the tour are possible at the discretion of the driver-guide.
• Major changes requested by the client (e.g., additional stops, extended hours) may result in extra charges.

Client Responsibilities

• Clients must have valid passports and any necessary visas, including Electronic Travel Authorisation, for travel between Ireland, Northern Ireland, and Scotland.
• Travel insurance covering medical emergencies, cancellations, and personal belongings is strongly recommended.
• Clients must follow local laws and respect cultural sites and traditions.

Jessie’s Tours of Ireland Responsibilities

• The driver-guide will ensure a professional, safe, and enjoyable touring experience.
• Jessie’s Tours of Ireland is not liable for delays, injuries, theft, loss of personal belongings, or third-party service failures (e.g., hotels, restaurants, attractions).

Use of the Limousine

• The vehicle is insured for passenger transport.
• Seat belts must be worn at all times.
• The driver-guide has the right to refuse service to anyone posing a risk to safety.

Alcohol & Smoking Policy

• Drinking alcohol is not permitted in the vehicle.
• Smoking (including e-cigarettes) is strictly prohibited inside the vehicle.
• A bin will be provided, and litter must be disposed of in this bin. Recycling is encouraged and plastic bottles may be left in the car for recycling.

The tour price covers:
✅ Private driver-guide service
✅ Luxury vehicle with fuel and insurance
✅ Complimentary bottled water

The tour price does not include:

❌ Entrance fees to attractions
❌ Meals and refreshments
❌ Tips and gratuities
❌ Flights, accommodation

Any additional costs incurred during the tour (e.g., tolls, ferry crossings, extended hours) will be the responsibility of the client unless otherwise agreed upon in advance.

• Any disputes shall be resolved amicably through direct communication.
• In cases where legal action is required, Irish law shall apply, and disputes shall be settled in the courts of the Republic of Ireland.

The health and safety of our guests and driver-guide are a top priority. We follow best practices to ensure a comfortable and safe travel experience. By booking a tour, guests agree to follow these guidelines to ensure the well-being of all participants.

• Face Masks: Anyone, including the driver, displaying symptoms of respiratory illness must wear a face mask properly, covering both mouth and nose, out of respect for fellow travellers.
• Government Regulations: Any official guidelines or restrictions issued by the Irish, UK, or Scottish governments , re Covid-19 must be followed.
• Testing: No COVID-19 tests are required for the tour. However, guests experiencing respiratory symptoms are advised to take a test if experiencing respiratory symptoms.
• Sanitisation: The vehicle is regularly cleaned and sanitised. Hand sanitiser will be provided on request
• Flexibility: In the event of illness, we will work with guests to adjust itineraries where possible.

COVID-19 Refund Policy

If a guest contracts COVID-19 whilst on tour, and wishes to discontinue the tour, Jessie’s Tours of Ireland will issue a refund of €100 per remaining tour day, provided the guest provides an antigen test confirming a positive result.

If accompanying passengers also choose to discontinue the tour, they will be entitled to a refund of up to €100 per person per remaining tour day. Alternatively, they may receive credit towards a future tour with Jessie’s Tours of Ireland.

All refunds and credits are subject to verification and must be requested at the time of discontinuing the tour.

Under no circumstances will the guide be prepared to break EU law as regards safety, and in particular, professional driver hours.

Jessie’s Tours of Ireland upholds the values enshrined in The Equal Status Acts 2000-2018, (‘the Acts’) which prohibit discrimination in the provision of goods and services, covering the nine grounds of gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership of the Traveller community. As such, we reserve the right to cease providing services, (including whilst on tour) to any guest who does not respect the above categories, in word or deed. No refund will be forthcoming for such cessation of services , in the unlikely event of a guest not respecting these values.

By booking a tour with Jessie’s Tours of Ireland, you confirm that you have read, understood, and agree to these Terms & Conditions.